S.R. NO.













REQUESTING THE hawaii health systems corporation TO convene a task force to develop better mission-driven hiring and training of interpreters employed at its facilities.



WHEREAS, the Hawaii Health Systems Corporation (HHSC) provides high quality health care services to residents and visitors throughout the State and serves as a vital component of Hawaii's system of health care; and


WHEREAS, HHSC consists of a network of hospitals and clinics, some of which are located in remote, rural, and low-populated areas; and


WHEREAS, HHSC facilities provide safety-net services for neighbor island acute care and for long-term care in the State as they serve all people, regardless of whether an individual has health insurance or the ability to pay for the health care service they receive; and


WHEREAS, HHSC's mission is to provide accessible, high quality, cost-effective services that address the health care needs of Hawaii's unique island communities; and


WHEREAS, HHSC's vision is to be recognized as a progressive model for an accessible, integrated, patient-centered, and fiscally responsible health care system focused on assuring high quality care to improve the health of Hawaii's underserved communities; and


WHEREAS, HHSC facilities comply with applicable federal, state, and local civil rights laws and do not discriminate on the basis of race, color, ancestry, national origin, religion, age, disability, sex, sexual orientation, or marital status; and


WHEREAS, the unique island populations served by the HHSC speak a wide range of languages in their homes other than English, including but not limited to Burmese, Cambodian, Chinese (Simplified and Traditional), Chuukese, Hawaiian, Ilocano, Japanese, Korean, Kosraean, Lao, Marshallese, Pohnpeian, Samoan, Spanish, Tagalog, Thai, Tongan, and Vietnamese; and


WHEREAS, members of Hawaii's unique non-English speaking populations are often reluctant and intimidated to seek medical care due to the lack of properly trained interpreters in HHSC medical facilities who are able to assist those seeking medical care because of language and cultural barriers; now, therefore,


BE IT RESOLVED by the Senate of the Thirty-first Legislature of the State of Hawaii, Regular Session of 2021, that the HHSC is requested to convene a task force to facilitate improved, mission-driven hiring and training of culturally-accepted interpreters to assist non-English speaking populations seeking care at HHSC facilities; and


BE IT FURTHER RESOLVED that it is urged that the task force include the following as members:


(1) The Chief Executive Officer of the Hawaii Health Systems Corporation, to serve as chairperson;


(2) The Director of Health, or the Director's designee;


(3) One representative from the Office of Language Access;


(4) Two members of the Senate, to be appointed by the President of the Senate;


(5) Two members of the House of Representatives, to be appointed by the Speaker of the House of Representatives;


(6) Two members of the language interpreters and translator community; and


(7) Two community health workers; and


BE IT FURTHER RESOLVED that the task force, with the assistance of the HHSC, is requested to submit a written report of its findings and recommendations, including any proposed legislation, to the Legislature no later than twenty days prior to the convening of the Regular Session of 2023; and


BE IT FURTHER RESOLVED that the task force be dissolved on June 30, 2024; and


BE IT FURTHER RESOLVED that certified copies of this Resolution be transmitted to the Governor, Director of Health, Chief Executive Officer of the Hawaii Health Systems Corporation, and Executive Director of the Office of Language Access.









Report Title:

Hawaii Health Systems Corp.; Training Interpreters; Task Force