S.B. NO.



S.D. 2
















SECTION 1. The legislature finds that modernization of the State's information technology program is critical to providing effective services to residents, running government efficiently, and rebooting and upgrading the economy. The recent coronavirus disease 2019 pandemic has highlighted the extraordinary negative societal impact of having key state programs that rely on outdated technology and the tremendous benefits of modern information technology infrastructure.

The legislature further finds that multiple crucial state information technology modernization programs are currently in progress, including replacement of information technology systems for unemployment insurance, disability compensation, financial management, child and family welfare, behavioral health, and state employee benefits.

The legislature additionally finds that independent verification and validation reports on state information technology modernization projects consistently note that these projects are at risk because the State does not dedicate enough personnel to ongoing modernization projects. This results in an over-reliance on contractors, cost over-runs, schedule delays, inadequate performance, and user resistance to adoption.

The legislature also finds that, to ensure that investment in these projects leads to the realization of essential outcomes and supports departments and agencies in a nimble and flexible manner, additional specialized staff should be dedicated to the success of information technology modernization programs.

Accordingly, the purpose of this Act is to establish an information technology modernization program management office to provide guidance and support to major public information technology projects.

SECTION 2. Chapter 27, Hawaii Revised Statutes, is amended by adding a new section to part VII to be appropriately designated and to read as follows:

"27-   Information technology modernization program management office. (a) There is established an information technology modernization program management office within the office of enterprise technology services. The information technology modernization program management office shall work collaboratively with and provide guidance and support to the major information technology projects of state executive departments and agencies and the University of Hawaii system.

(b) The chief information officer shall ensure that the information technology modernization program management office has the ability to act as a central resource and guide each major information technology project in implementing best practices for successful design, development, and implementation of the major information technology projects, including leadership and business engagement, staffing, technology selection, business process reengineering, procurement and contractor selection, security, data governance, organizational change management, risk management, quality assurance, testing, documentation, transition to operations, and other areas, as appropriate.

(c) The sponsoring department or agency of a major information technology project shall retain overall responsibility for the success of the project and shall remain responsible for providing departmental or agency leadership and business and user commitment and engagement. The department or agency and chief information officer shall work cooperatively to develop a charter for the project that includes a staffing assessment and responsibility matrix for each party to provide adequate project staffing and capability to manage and support the project to successful completion.

(d) The department or agency and the chief information officer shall monitor the cost, schedule, and performance parameters of each major information technology project and track baseline changes to each major information technology project.

(e) For the purposes of this section, "major information technology project" means a project that:

(1) Is subject to independent verification and validation under section 27-43.6;

(2) Has total expenditures over $1,000,000 or will take more than one year to implement; or

(3) Is critical to key business capability of one or more departments or agencies of the State.

The chief information officer may designate a project as a major information technology project at the request of a department or agency."

SECTION 3. New statutory material is underscored.

SECTION 4. This Act shall take effect on July 1, 2021.



Report Title:

Office of Enterprise Technology Services; Chief Information Officer; Information Technology Modernization Projects



Establishes an information technology modernization program management office to provide guidance and support to major information technology projects. (SD2)




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