Honolulu, Hawaii



RE:    H.B. No. 381

       H.D. 2

       S.D. 1




Honorable Ronald D. Kouchi

President of the Senate

Thirty-First State Legislature

Regular Session of 2021

State of Hawaii




     Your Committee on Human Services, to which was referred H.B. No. 381, H.D. 2, entitled:




begs leave to report as follows:


     The purpose and intent of this measure is to:


     (1)  Codify the administrative rule definition of "assistance animal";


     (2)  Clarify the type of verification an individual may provide to substantiate a reasonable accommodation request for a specific assistance animal; and


     (3)  Specify that possession of an item or registration documents that are commonly purchased online to identify an animal as a service animal do not constitute valid verification of a disability-related need for an assistance animal.


     Your Committee received testimony in support of this measure from the Hawaii Civil Rights Commission, Associa Hawaii, Community Associations Institute, Hawaii Association of REALTORS, and one individual.  Your Committee received comments on this measure from the Disability and Communication Access Board.


     Your Committee finds that under the federal and state fair housing laws, landlords may allow "assistance animals" in rental properties that otherwise do not allow pets.  For landlords seeking to follow the fair housing laws, this can create problems discerning between a legitimate request from a person with a disability and those from persons who simply wish to keep a pet in their rental unit.  This measure provides clarification on what information a landlord might reasonably request from an individual to verify the need for an assistance animal.


     Your Committee also finds that there is no national registry or certification for assistance animals.  In the absence of such a system, some pet owners use items or registration documents that are commonly purchased online purporting to identify an animal as a service or assistance animal.  This measure clarifies that such items and documents, by themselves, do not establish an animal as a service or assistance animal.


     Your Committee has amended this measure by:


     (1)  Changing its effective date to November 1, 2021;


     (2)  Adding clarification for instances in which the disability-related need is not readily apparent; and


     (3)  Making a technical, nonsubstantive amendment for the purposes of clarity and consistency.


     As affirmed by the record of votes of the members of your Committee on Human Services that is attached to this report, your Committee is in accord with the intent and purpose of H.B. No. 381, H.D. 2, as amended herein, and recommends that it pass Second Reading in the form attached hereto as H.B. No. 381, H.D. 2, S.D. 1, and be referred to your Committee on Judiciary.


Respectfully submitted on behalf of the members of the Committee on Human Services,