§576E-8  Action by agency upon request for hearing.  Upon receipt of a hearing request, the agency may contact the parties and attempt to reach an agreed disposition.  If no agreed disposition can be obtained, the matter shall be referred to a hearings officer for contested case proceedings. [L 1988, c 154, pt of §2; am L 1994, c 105, §9; am L 1995, c 191, §1]