[§431:10H-116.6]  Denial of claims; compliance requirements.  (a)  If a claim under a long-term care insurance contract is denied, the issuer, within sixty days of the date of a written request by the policyholder or certificate holder, or a representative thereof shall:

     (1)  Provide a written explanation of the reasons for the denial; and

     (2)  Make available all information directly related to the denial.

     (b)  Any policy or rider advertised, marketed, or offered as long-term care or nursing home insurance shall comply with this article. [L 2007, c 233, pt of §3]